Not only is the environment extremely clean, I love how you are given the option of brushing and rinsing if you didn't have time beforehand. There are a ton of safety measures, wearing masks, and staying clean so the kids or adults coming in feel super safe. There are a bunch of ways one is able to entertain themselves while waiting, there are iPads provided, a TV, or even just the free wifi is good enough. I love this place a lot, it only took two years for me to actually get all my braces off and it was a really wonderful experience; everyone was super super nice!